I met Mrs Patrick when attended the wake service of a friend’s mother that just passed away due to diabetes and low blood pressure. That’s not what I wanna share here. Mrs Patrick shared with us about her shopping experience in Giant.
She wanted to buy cake mix and there was a sign on the shelf showing a discounted price for it. When she pays, the cashier told her that the discount period for that item is already over. Mrs Patrick was upset with their system. Nag them. The supervisor told her that he will get someone to take it down. When she went there the next week, the sign is still there and the week after also.
I got experienced the same when I first shop at Giant. I wanted to buy yogurt. If I buy 4, I will cheaper price but when paying, no discount for it. At that time, I only noticed once I arrived home. One my next trip, I bought something (can’t remember what was it) that has discount too but when paying, no discount giving. When asked, they told me that the discount period is over. If it is over, take down the sign lar!
On my next trip there, learnt my lesson well. I make sure I read the sign properly. Some of them are with promotion date. During check out, I ask the cashier whether there is any discount for those items. She told me no. So I told her, how much is the price and the date of the sign for the promotion. She called her supervisor. The supervisor asked me whether I am sure! I told her that she can go there herself and I will wait. But she did not. Insert her key to the cash register machine, type something and wa..lah…she said yes, there’s discount for it.
I wonder how many Giant’s customer that has been cheated? Do they purposely leave the promotion sign on the shelf, so that people will buy more? And only giving discount if the customer asks for it? I think no point complaint to the manager. They are part of this conspiracy too. The best is, use the handphone camera, take photo of the discount signs, keep your bills and bring them to the consumer department.



March 27th, 2007 at 3:59 pm
For me yeah, I’ll make a fuss.. You put up the sign, you should be obligated to give me the discount.. or else I don’t buy lar.
But we keep going to Giant to shop.. why? Because of their free kiddie rides. Every time when we want to go shopping, Zara will insist we got Giant.. Haih.
March 28th, 2007 at 8:47 am
Me too but sometimes when I need the stuff, I’ll just buy them.
I seldom go there tho…only when I go to hubby’s shop which is right opposite Giant.
March 31st, 2007 at 12:23 pm
Hmmm… I wonder if the consumer department in Malaysia really works? As in, will ur complaint really be taken care of? Even though I’m a Malaysian, I seriously doubt the public entities’ efficiency, sorry to say that.
April 5th, 2007 at 12:32 pm
wah.. so tricky…