Hubby’s has UOB UniRinggit Points that was going to expire by end of September. So I redeemed for him to get the RM50 Kamdar Voucher since I need to buy curtain cloth for our apartment.
I checked the amount of UniRinggit points online coz I no longer keep their redemption catalog. So there I saw RM50 Kamdar Voucher. Since it was not stated which Kamdar branch the voucher is for, I figured that it must be a general voucher like KFC and McDonald vouchers.
When I received the voucher on the Oct 1, 2008, I was very disappointed to know that the voucher is only valid for one Kamdar branch which is in Jln Tunku Abdul Rahman, KL. Where the heck is that? I am in Malacca!!! Do you think I would be crazy enuf to drive all the way there to spend my only RM50 voucher??? Kamdar in Malacca is less than one minute walking from hubby’s shop! Grrrrrr!!!
I wanted to call UOB121 to complaint but after reading the T&C in which gifts and vouchers are not exchangeable. I decided not to waste my money and saliva.
Thank God I have blogger friends in KL, so I exchanged it with Msau for 2 pairs of Training Chopstick which cost RM19 a pair. The moment she got my vouchers, she buzz me telling me that the date on the vouchers have been altered; using liquid paper and a new date was chopped on top of it. Well, when I got the vouchers, I couldn’t be bothered to inspect the vouchers after knowing that I can’t use it here.
So, I got her to scan the voucher and emailed plus faxed to their customer service. This is because Msau doesn’t want to drive all the way to Kamdar; it will be her first time there too and being disappointed by invalid vouchers.
Just now, I received called from Skynet (courier service co.) wanting to collect the vouchers from me. I told the lady from Skynet that the vouchers are no longer with me and I gave her Msau’s office address. I just hope that they will pick up from her.
UOB didn’t even bother to email or call me to inform that they will be collecting back the vouchers! So unprofessional!!!
So, if you want to redeem any vouchers from UOB, I suggest that you call them to verify whether they are valid to be used in your state.